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Last updated: April 17, 2026

Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Doxtly platform, websites, and services. By creating an account or using our services, you agree to be bound by these Terms. Please read them carefully.

Table of Contents

  1. Definitions
  2. Acceptance of Terms
  3. Description of Services
  4. Account Registration and Security
  5. Subscription Plans, Fees, and Payments
  6. Auto-Renewal and Cancellation
  7. Use Restrictions
  8. Customer Data and Content
  9. Intellectual Property
  10. Third-Party Services and Integrations
  11. Privacy and Data Protection
  12. Confidentiality
  13. Service Availability and Support
  14. Warranties and Disclaimers
  15. Limitation of Liability
  16. Indemnification
  17. Term and Termination
  18. Account Suspension
  19. Force Majeure
  20. Modifications to Terms and Services
  21. Communications and Marketing
  22. Governing Law and Jurisdiction
  23. EU Consumer Rights
  24. General Provisions
  25. Contact Information

1. Definitions

For the purposes of these Terms, the following definitions apply:

  • "Service Provider" — Tomedio Tomasz Bajorek, with its registered office in Kraków, Poland, operating under the brand name "Doxtly", hereinafter also referred to as "we", "us", or "our".
  • "Platform" — the Doxtly cloud-based software application available at https://app.doxtly.com, including all related interfaces, APIs, and functionalities.
  • "Services" — all services provided by the Service Provider through the Platform, including document generation, form building, workflow automation, email template design, cloud storage integration, and API access.
  • "Website" — the informational website located at doxtly.com and any related subdomains.
  • "Customer" — any individual or legal entity that creates an account on the Platform and enters into an agreement with the Service Provider under these Terms, hereinafter also referred to as "you" or "your".
  • "User" — any individual who accesses or uses the Platform under a Customer's account, including the Customer themselves and any authorized team members.
  • "Customer Data" — any data, files, documents, templates, form submissions, content, and other information uploaded, created, or processed by the Customer or Users through the Platform.
  • "Subscription Plan" — the specific tier of Services selected by the Customer (Free, Starter, or Pro), each with defined usage limits and features.
  • "Subscription Term" — the period for which the Customer has paid for access to a Subscription Plan, or in the case of the Free plan, the active period of the account.
  • "Confidential Information" — any non-public information disclosed by one party to the other, whether in writing, orally, or by any other means, that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure.
  • "Third-Party Services" — external services integrated with the Platform, including but not limited to Google Drive, OneDrive, and Stripe.
  • "Doxtly Materials" — all software, design, text, graphics, logos, icons, interfaces, documentation, and other materials that constitute the Platform and are owned by the Service Provider.

2. Acceptance of Terms

By creating an account on the Platform, accessing or using the Services, or clicking a button or checkbox indicating your acceptance, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In that case, "you" and "your" shall refer to such entity.

You must be at least 18 years of age or the age of legal majority in your jurisdiction to use the Services. By using the Platform, you represent and warrant that you meet this requirement.

If you do not agree to these Terms, you must not access or use the Platform or the Services.

These Terms also incorporate by reference our Privacy Policy, which describes how we collect, use, and protect your personal data. By accepting these Terms, you also acknowledge and agree to the Privacy Policy.

3. Description of Services

Doxtly is a cloud-based platform for document management and business process automation, provided in the SaaS (Software as a Service) model. The Platform offers the following core functionalities:

  • Document Generation — creation of professional PDF documents from Word (DOCX) and SVG templates, with automatic data population from forms, workflows, or via the REST API.
  • Form Designer — a visual drag-and-drop editor for building custom forms that can be shared publicly to collect submissions.
  • Workflow Automation — a visual workflow designer enabling the automation of business processes, including document generation, email sending, and multi-step process orchestration, without coding.
  • Email Templates — a visual block editor for designing email templates that can be sent automatically as part of workflows.
  • Cloud Integration — integration with third-party cloud storage services (Google Drive, OneDrive) for automatic storage of generated documents.
  • REST API — programmatic access to Platform functionalities for integration with external systems.
  • Security Features — personal data encryption, audit logging, two-factor authentication (available on paid plans), and GDPR compliance measures.

The specific features and usage limits available to you depend on your Subscription Plan. We reserve the right to modify, add, or discontinue any feature or functionality of the Platform at any time, with or without prior notice. If we make material adverse changes to the core functionality of the Services during your Subscription Term, we will notify you by email or through the Platform.

Your purchase of the Services is not contingent on the delivery of any future functionality, feature, or service, nor on any public comments we make regarding future functionality.

4. Account Registration and Security

To use the Platform, you must create an account by providing a valid email address and other required information. You agree to provide accurate, current, and complete registration information and to keep this information up to date.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password. You must not share your login credentials with any third party. You are fully responsible for all activities that occur under your account, whether or not authorized by you.

You agree to immediately notify us at contact@doxtly.com if you become aware of any unauthorized access to or use of your account.

We reserve the right to suspend or terminate your account if we reasonably believe that your account has been compromised or is being used in violation of these Terms.

You may not access the Platform through automated methods, such as bots, scrapers, or other automated tools, unless expressly authorized through our REST API in accordance with the applicable Subscription Plan and API documentation.

5. Subscription Plans, Fees, and Payments

5.1. Subscription Plans

The Platform is available under the following Subscription Plans, each with specific usage limits and features:

  • Free — a no-cost plan with limited usage, suitable for evaluating the Platform. Includes 10 document generations per month, 5 document templates, 1 form, 1 email template, 1 workflow, 30 MB disk space, Word templates, and API access.
  • Starter — a paid plan designed for small businesses, with expanded limits and additional features such as SVG templates and two-factor authentication. Includes 500 document generations per month, 50 document templates, 10 forms, 30 email templates, 10 workflows, and 300 MB disk space.
  • Pro — a paid plan for professionals and enterprises, with the highest usage limits and priority support. Includes 5,000 document generations per month, 150 document templates, 50 forms, 120 email templates, 40 workflows, 800 MB disk space, and priority support.

Detailed and up-to-date information about the features and limits of each plan is available on the Pricing page and within the Platform. We reserve the right to change the features and limits of Subscription Plans at any time; however, changes to paid plans will only take effect upon the next renewal of your Subscription Term.

5.2. Fees and Payment

Fees for paid Subscription Plans are charged on a monthly basis in US Dollars (USD). All payments are processed securely through Stripe, a third-party payment processor. By providing your payment information, you authorize us to charge the applicable fees via your selected payment method.

You are responsible for providing accurate and up-to-date billing information. If your payment method is declined or fails for any reason, we may suspend or downgrade your account until payment is successfully processed.

We reserve the right to change the prices of Subscription Plans at any time. For existing subscribers, price changes will take effect at the beginning of the next Subscription Term following notice of the change.

5.3. Taxes

All fees are exclusive of applicable taxes, levies, and duties, including value-added tax (VAT), sales tax, and similar charges. You are responsible for the payment of all such taxes associated with your Subscription Plan, except for taxes based on our net income. Where required by law, we will add applicable taxes to your invoice.

5.4. Plan Changes

You may upgrade or downgrade your Subscription Plan at any time through the Platform. Upgrades take effect immediately, and you will be charged the prorated difference for the remainder of the current billing period. Downgrades take effect at the end of the current billing period. Downgrading may result in the loss of access to certain features and a reduction in usage limits, which may cause the loss of data that exceeds the limits of the lower plan.

5.5. No Refunds

All fees are non-refundable once charged. Cancellation of a paid Subscription Plan does not entitle you to a refund for any unused portion of the current billing period. The Services will remain available until the end of the paid period.

5.6. Overdue Payments

If any amount owed by you is overdue, we reserve the right to suspend your access to the Services until all outstanding amounts are paid in full. We may also charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower.

6. Auto-Renewal and Cancellation

6.1. Automatic Renewal

Paid Subscription Plans are set to automatically renew at the end of each billing period for a subsequent period of the same duration, at the then-current price, unless you cancel your subscription prior to the renewal date. By subscribing to a paid plan, you authorize us to charge the applicable renewal fees to your payment method on file without additional notice, unless required by applicable law.

6.2. Cancellation

You may cancel your paid Subscription Plan at any time through the account settings within the Platform or by contacting us at contact@doxtly.com. Upon cancellation:

  • Your subscription will remain active until the end of the current billing period.
  • After the billing period expires, your account will be automatically downgraded to the Free plan.
  • No refunds will be issued for the unused portion of the billing period.
  • You may lose access to features and data that exceed the limits of the Free plan.

You may also resume a canceled subscription before the end of the current billing period, in which case the cancellation will be reversed and your subscription will continue as normal.

6.3. Billing Portal

You may manage your billing information, view invoices, and update your payment method through the Stripe billing portal, accessible from the Platform's account settings.

7. Use Restrictions

You agree to use the Platform and Services only for lawful purposes and in accordance with these Terms. You accept sole responsibility for your use of the Platform.

You may not use the Platform for, or in connection with, any of the following:

  • Any activity that violates applicable local, national, or international laws or regulations.
  • Sending unsolicited communications, spam, or phishing messages through the email or form functionalities.
  • Collecting, processing, or storing personal data in violation of applicable data protection laws, including the GDPR.
  • Infringing upon the intellectual property rights, privacy rights, or other legal rights of any third party.
  • Distributing malware, viruses, or any other harmful code through forms, documents, or other Platform features.
  • Attempting to gain unauthorized access to the Platform, other accounts, or related systems and networks.
  • Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code of the Platform.
  • Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Platform for commercial purposes without our express written permission.
  • Using the Platform to build a competitive product or service, or for benchmarking purposes.
  • Interfering with or disrupting the integrity, performance, or availability of the Platform, including imposing an unreasonable load on our infrastructure.
  • Creating, distributing, or facilitating content that is defamatory, discriminatory, harassing, obscene, or promotes violence or illegal activities.
  • Impersonating any person or entity, or misrepresenting your affiliation with any person or entity.
  • Circumventing, disabling, or otherwise interfering with security-related features of the Platform or features that enforce usage limitations.
  • Using the Platform to collect highly sensitive personal information (such as national identification numbers, financial account details, or health data) without a valid legal basis and appropriate safeguards.
  • Scraping, crawling, or using automated means to access the Platform outside of the authorized REST API.

We reserve the right to investigate any suspected violation of these Terms and to take appropriate action, including suspending or terminating your account, removing content, and reporting violations to law enforcement authorities.

You and your agents hereby release the Service Provider from any and all responsibility for any violations of these Terms or of applicable law committed by you in connection with your use of the Platform.

8. Customer Data and Content

8.1. Ownership

You retain all right, title, and interest in and to your Customer Data. These Terms do not grant us any ownership rights to your Customer Data.

8.2. License Grant

By uploading or submitting Customer Data to the Platform, you grant us a worldwide, non-exclusive, royalty-free, limited license to access, use, process, copy, store, transmit, and display your Customer Data solely to the extent necessary to:

  • Provide, maintain, and improve the Services.
  • Provide customer support.
  • Protect the security and integrity of the Platform.
  • Comply with applicable legal obligations.

This license terminates when you delete your Customer Data from the Platform or when your account is terminated, except to the extent we are required by law to retain certain data. We will not sell, rent, or disclose your Customer Data to third parties except as described in these Terms or our Privacy Policy.

8.3. Your Responsibilities

You are solely responsible for the accuracy, quality, legality, and appropriateness of all Customer Data. You represent and warrant that you have all necessary rights, licenses, and consents to upload and process Customer Data through the Platform, and that such data does not infringe upon the rights of any third party.

You are responsible for maintaining appropriate backups of your Customer Data. While we implement reasonable measures to protect your data, we are not liable for any loss or corruption of Customer Data.

You shall not submit to the Platform any data that is subject to special regulatory requirements (such as protected health information under HIPAA, or payment card data subject to PCI DSS) unless the Platform explicitly supports such data types under your Subscription Plan.

8.4. Form Submissions

When you create forms using the Platform and share them publicly, you are solely responsible for the content of those forms and for ensuring that the collection of data through those forms complies with applicable laws, including data protection regulations. You must provide appropriate privacy notices to form respondents and obtain any necessary consents.

8.5. Data Deletion

Upon termination of your account, we will retain your Customer Data for a period of up to 60 days, during which you may export your data. After this period, Customer Data will be permanently deleted from our systems, unless retention is required by applicable law.

During the term of your subscription, you may export your data at any time through the Platform's export functionality or via the REST API.

8.6. Anonymous and Aggregated Data

We may collect, generate, and use anonymous, de-identified, and aggregated data derived from the use of the Platform for our business purposes, including analytics, improving our products and services, and industry benchmarking. Such data will not identify you or any individual and is not considered Customer Data.

9. Intellectual Property

9.1. Our Intellectual Property

The Platform, including all Doxtly Materials, is the exclusive property of the Service Provider and is protected by applicable intellectual property laws, including copyright, trademark, and patent laws. All rights not expressly granted in these Terms are reserved by us.

9.2. Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform during your Subscription Term, solely for your internal business purposes and in accordance with the applicable Subscription Plan. This license does not include the right to sublicense, modify, adapt, translate, reverse engineer, decompile, or create derivative works based on the Platform.

9.3. Feedback

If you provide us with suggestions, ideas, feature requests, or other feedback regarding the Platform ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, incorporate, and exploit such Feedback for any legitimate business purpose without restriction or obligation to you. We are under no obligation to implement any Feedback. Feedback does not constitute your Confidential Information.

9.4. Trademarks

The Doxtly name, logo, and all related trademarks and service marks are the property of the Service Provider. You may not use our trademarks without our prior written consent. If you include a link to the Doxtly Website, such link must not suggest or create the false appearance that the Service Provider is affiliated with, endorses, or sponsors any person, entity, or product.

9.5. Copyright Infringement

We respect intellectual property rights and expect our users to do the same. If you believe that any content on the Platform infringes your copyright or other intellectual property rights, please notify us at contact@doxtly.com with a detailed description of the alleged infringement.

10. Third-Party Services and Integrations

The Platform enables integration with Third-Party Services, including but not limited to Google Drive, OneDrive, and Stripe. Your use of Third-Party Services is subject to the respective terms and privacy policies of those providers.

By enabling an integration with a Third-Party Service, you authorize us to access and transmit data between the Platform and the Third-Party Service as necessary to provide the requested functionality. You are solely responsible for acquiring all rights required to use the Third-Party Services and for complying with their applicable terms and privacy policies.

We do not warrant, endorse, or assume responsibility for any Third-Party Service, including its availability, security, accuracy, or data processing practices. We are not liable for any loss, damage, or disruption caused by Third-Party Services, including changes to their APIs, terms, or availability.

If a Third-Party Service ceases to be compatible with the Platform or is offered on terms unacceptable to us, we may discontinue support for such integration without entitling you to any refund or compensation.

As between you and the Service Provider, you are solely responsible for any data loss or other losses suffered as a result of using Third-Party Services in connection with the Platform.

11. Privacy and Data Protection

We are committed to protecting your privacy and the security of your data. Our collection, use, and processing of personal data is governed by our Privacy Policy, which is available on our Website and is incorporated into these Terms by reference.

We implement appropriate technical and organizational measures to protect Customer Data, including:

  • Encryption of personal data at rest and in transit.
  • Audit logging of system activities.
  • Two-factor authentication (available on paid plans).
  • Regular security assessments and updates.
  • Access controls and role-based permissions.

The Platform's servers are located in the United States. By using the Platform, you acknowledge and consent to the transfer and processing of your data in the United States, in accordance with applicable data protection laws.

If you collect or process personal data of individuals located in the European Union or European Economic Area through the Platform, you acknowledge that you act as the data controller and we act as the data processor within the meaning of the General Data Protection Regulation (GDPR). You are responsible for ensuring that your use of the Platform complies with the GDPR and other applicable data protection laws, including:

  • Obtaining necessary consents from data subjects.
  • Providing required privacy notices to data subjects.
  • Ensuring a valid legal basis for processing personal data.
  • Responding to data subject access requests.

We will process personal data only on your documented instructions and in accordance with these Terms. We will promptly notify you of any personal data breach that we become aware of, in accordance with applicable law.

12. Confidentiality

Each party may have access to Confidential Information of the other party in connection with these Terms. Customer Data is considered your Confidential Information. The Platform, its underlying technology, and performance information are considered our Confidential Information.

Each party agrees to:

  • Use the other party's Confidential Information solely for the purposes of performing under these Terms.
  • Not disclose Confidential Information to any third party without the prior written consent of the disclosing party, except to employees, contractors, or advisors who have a need to know and are bound by confidentiality obligations at least as restrictive as those contained herein.
  • Take reasonable measures to protect the confidentiality of the other party's Confidential Information, using no less than the same degree of care it uses to protect its own confidential information.

The confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure without restriction on use or disclosure; (c) is independently developed by the receiving party without use of the disclosing party's Confidential Information; (d) is rightfully obtained from a third party without breach of any obligation of confidentiality; or (e) is required to be disclosed by law, regulation, or court order, provided that the receiving party gives prompt written notice to the disclosing party where legally permitted and cooperates in seeking a protective order.

The confidentiality obligations under this section survive the termination of these Terms and are not limited by time.

13. Service Availability and Support

13.1. Availability

We use commercially reasonable efforts to make the Platform available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted availability. The Platform may be temporarily unavailable due to scheduled maintenance, updates, or circumstances beyond our control.

We will endeavor to provide advance notice of scheduled maintenance that may affect the availability of the Platform. Emergency maintenance may be performed without prior notice when necessary to protect the security or integrity of the Platform.

13.2. Support

Support is provided via email at contact@doxtly.com. Customers on the Pro plan are entitled to priority support with faster response times. We will use commercially reasonable efforts to respond to support requests in a timely manner, but we do not guarantee specific response times unless otherwise agreed in writing.

13.3. Updates and Maintenance

We may update, modify, or improve the Platform from time to time. Such updates may include bug fixes, security patches, new features, or changes to existing features. We will use reasonable efforts to ensure that updates do not materially degrade the core functionality of the Services.

14. Warranties and Disclaimers

14.1. Service Provider Warranty

We warrant that during your Subscription Term, the Services will substantially perform in accordance with the documentation we make available. Our sole liability for any breach of this warranty shall be to correct the non-conformity or, if correction is not reasonably possible, to terminate your subscription and refund any prepaid fees for the unused portion of the Subscription Term.

14.2. Your Warranties

You represent and warrant that: (a) you have the legal capacity and authority to enter into these Terms; (b) your use of the Platform will comply with all applicable laws and regulations; (c) your Customer Data does not and will not infringe the rights of any third party; and (d) you will not use the Platform in any manner that could damage, disable, overburden, or impair the Platform.

14.3. Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN SECTION 14.1, THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant that the Platform will meet your specific requirements or that any defects will be corrected. We do not warrant the accuracy, completeness, or reliability of any content generated through the Platform.

You acknowledge that you use the Platform at your own risk and that you are solely responsible for any damage resulting from your use of the Platform.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE SERVICE PROVIDER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS, LOSS OF REVENUE, LOSS OF GOODWILL, WORK STOPPAGE, OR COST OF SUBSTITUTE SERVICES, WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL AGGREGATE LIABILITY OF THE SERVICE PROVIDER ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO THE SERVICE PROVIDER DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER. THIS LIMITATION IS CUMULATIVE AND NOT PER INCIDENT.

The limitations set forth in this section apply regardless of the form of action, whether in contract, tort, strict liability, or otherwise, and shall survive and apply even if any limited remedy specified in these Terms is found to have failed of its essential purpose.

Each provision of these Terms that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages represents an agreed allocation of the risks between the parties. This allocation is an essential element of the basis of the bargain between the parties.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the limitations above shall apply to the maximum extent permitted by applicable law.

16. Indemnification

You agree to defend, indemnify, and hold harmless the Service Provider and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Platform and Services, including any data or content transmitted or received by you.
  • Your violation of these Terms or applicable law.
  • Your Customer Data, including any claim that your Customer Data infringes or violates the rights of any third party.
  • Your violation of any third party's rights, including intellectual property, privacy, or publicity rights.
  • Any dispute between you and a third party arising from your use of the Platform, including disputes with form respondents.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim. You agree not to settle any matter without our prior written consent.

17. Term and Termination

17.1. Term

These Terms are effective from the date you create an account on the Platform and remain in effect until your account is terminated or all subscriptions expire, whichever is later.

17.2. Termination by You

You may terminate your account at any time by canceling your subscription and deleting your account through the Platform settings, or by contacting us at contact@doxtly.com. Termination does not relieve you of the obligation to pay any fees that have accrued prior to the effective date of termination.

17.3. Termination by Us

We may terminate your account and access to the Services upon written notice if:

  • You materially breach any provision of these Terms and fail to cure such breach within 14 days of written notice from us.
  • You fail to pay any fees when due and do not remedy the default within 7 days of notice.
  • We are required to do so by law or regulation.
  • You become subject to insolvency proceedings and such proceedings are not dismissed within 45 days.

We may immediately terminate or suspend your account without prior notice if:

  • You use the Platform in a manner that poses an immediate security risk or may cause harm to us, other users, or third parties.
  • We reasonably believe your account is involved in fraudulent or illegal activity.
  • Continued provision of the Services to you would violate applicable law.

17.4. Effect of Termination

Upon termination of your account:

  • All rights and licenses granted to you under these Terms will immediately cease.
  • You must cease all use of the Platform.
  • You will have up to 60 days to export your Customer Data, after which it will be permanently deleted.
  • Any outstanding payment obligations remain due and payable.
  • We may change or remove your account's web address.

17.5. Survival

The following sections shall survive the termination or expiration of these Terms: 1 (Definitions), 8 (Customer Data), 9 (Intellectual Property), 12 (Confidentiality), 14 (Warranties and Disclaimers), 15 (Limitation of Liability), 16 (Indemnification), 22 (Governing Law), and 24 (General Provisions), as well as any other provisions that by their nature are intended to survive termination.

18. Account Suspension

Without limiting our termination rights, we may temporarily suspend your account and access to the Services in the following circumstances:

  • We believe, at our sole discretion, that you or any third party are using the Services in a manner that may impose a security risk, cause harm to us or any third party, or raise liability for us.
  • We believe, at our sole discretion, that you or any third party are using the Services in breach of these Terms or applicable law.
  • Your payment obligations are or are likely to become overdue.
  • We need to perform emergency maintenance to protect the security or integrity of the Platform.

We will use commercially reasonable efforts to notify you prior to any suspension, unless we reasonably believe that: (a) we are prohibited from doing so under applicable law; or (b) immediate suspension is necessary to prevent imminent harm to the Platform, our users, or third parties.

Suspension of your account does not relieve you of your payment obligations or other obligations under these Terms. We will restore access to your account promptly after the reason for suspension has been resolved.

19. Force Majeure

Neither party shall be liable for any failure or delay in the performance of its obligations under these Terms (excluding payment obligations, which may be delayed but not excused) to the extent such failure or delay is caused by circumstances beyond the party's reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, civil unrest, government actions, pandemics, epidemics, strikes, power outages, internet or telecommunications failures, denial-of-service attacks, and failures in third-party hosting services.

The affected party shall provide prompt notice to the other party and shall use commercially reasonable efforts to resume performance as soon as practicable. If a force majeure event continues for more than 60 days, either party may terminate the affected Services upon written notice, without any consequences including penalties and damages.

20. Modifications to Terms and Services

20.1. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a prominent notice on the Platform at least 30 days before the changes take effect.

Your continued use of the Platform after the effective date of the modified Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, your sole recourse is to cancel your subscription and cease using the Platform before the changes take effect.

Non-material changes, such as corrections of typographical errors or clarifications that do not affect your rights or obligations, may be made without prior notice.

20.2. Modifications to Services

We reserve the right to modify the Platform and any functionality provided through the Platform, including adding new features, modifying existing features, or discontinuing features, with or without notice. We will endeavor to improve our products and services, but we do not warrant or guarantee that any particular feature or functionality will always be available during your Subscription Term.

If we make material adverse changes to the core functionality of the Services during your Subscription Term, we will notify you and you may terminate your subscription in accordance with Section 17.

21. Communications and Marketing

21.1. Service Communications

By creating an account, you agree to receive service-related communications from us, including account notifications, security alerts, billing information, and updates about the Services. These communications are necessary for the provision of the Services and cannot be opted out of while you maintain an active account.

21.2. Marketing Communications

With your consent, we may send you marketing and promotional communications about our products, services, and offers. You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at contact@doxtly.com. Opting out of marketing communications does not affect service-related communications.

21.3. Electronic Notices

You agree that all communications, notices, and disclosures that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree to keep your account contact information current.

22. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Poland, without regard to its conflict of laws provisions.

Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts competent for the city of Kraków, Poland.

The parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Notwithstanding the foregoing, the Service Provider reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

The parties shall endeavor to amicably resolve any disputes arising in connection with these Terms. Disputes that cannot be resolved amicably within 30 days of the date of submission of the dispute shall be submitted to the competent court as specified above.

23. EU Consumer Rights

If you are a consumer residing in the European Union or European Economic Area, the following provisions apply to you in addition to the rest of these Terms. In the event of a conflict between this section and other provisions of these Terms, this section shall prevail to the extent of the inconsistency.

23.1. Right of Withdrawal

As a consumer, you have the right to withdraw from the contract within 14 days of its conclusion without giving any reason. To exercise your right of withdrawal, you must inform us of your decision by sending a clear statement to contact@doxtly.com. If you have requested that the Services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the Services already provided.

23.2. Statutory Warranty

Nothing in these Terms affects your statutory rights as a consumer under mandatory EU consumer protection laws, including the right to receive services that conform to the contract and are performed with reasonable skill and care. The warranty disclaimers in Section 14 are expressly subject to your mandatory statutory rights.

23.3. Mandatory Consumer Protections

If you are a consumer habitually residing in the EU, you will benefit from any mandatory provisions of the law of the country in which you reside. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law. You may bring legal proceedings in the EU member state in which you are domiciled.

23.4. Online Dispute Resolution

The European Commission provides a platform for online dispute resolution, which can be found at https://ec.europa.eu/consumers/odr/.

24. General Provisions

24.1. Entire Agreement

These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between you and the Service Provider regarding the use of the Platform and Services, and supersede all prior and contemporaneous agreements, proposals, and communications, whether written or oral. No amendment or modification of these Terms shall be effective unless in writing and agreed to by both parties.

24.2. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be modified by the court to the minimum extent necessary to make it valid and enforceable while preserving the intent of the original provision, and the remaining provisions shall continue in full force and effect.

24.3. No Waiver

The failure of either party to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver under these Terms will be effective unless made in writing and signed by an authorized representative of the party being deemed to have granted the waiver.

24.4. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Any attempted assignment without such consent shall be null and void. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of our assets, upon notice to you.

24.5. Independent Contractors

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between the parties. Neither party has the authority to bind or commit the other party in any way. There are no third-party beneficiaries to these Terms.

24.6. Notices

All notices under these Terms shall be in writing. Notices to you will be sent to the email address associated with your account and are deemed received upon delivery. Notices to us shall be sent to contact@doxtly.com. You agree to keep your account contact information current.

24.7. Language

These Terms are available in English and Polish. In the event of any inconsistency or conflict between the language versions, the English version shall prevail, unless prohibited by applicable law.

24.8. Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

24.9. Export Controls

The Services may be subject to export control laws and regulations. You agree not to export, re-export, or transfer any part of the Services to countries, persons, or entities prohibited by applicable export laws. You represent and warrant that you are not located in, under the control of, or a national or resident of any country or territory subject to comprehensive trade sanctions.

25. Contact Information

If you have any questions about these Terms, the Platform, or the Services, please contact us:

Tomedio Tomasz Bajorek

Kraków, Poland

Email: contact@doxtly.com

Website: doxtly.com

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